In the era of consumption, the consumer is king. Companies have cut throat competition to get customers to sell their products and services. Competition between firms benefits consumers, but sometimes, consumers are cheated by the companies or who have received faulty goods or substandard service. Who purchase goods or contract services under the influence of advertising that high demand, but are less rules. If consumers feel misled or receiving inferior products or services, resort is available under the Consumer Protection Act. You can hit the door to the alleviation of consumer disputes forum. These forums are about and the jurisdiction of the courts to enforce its order as the ordinary civil court. Consumer Forum may issue arrest warrant against the screw-thread to the party or place an order for seizure of goods. These forums may also award compensation for consumers.
Consumer has been defined in the laws of consumer protection, 1986, obtaining property or the rental-demand services for consideration is paid or partly paid or under any system of deferred payment, but does not include person who buys goods for resale or for commercial or service claim for the sum pupose.To company until we can say that the resource is only available where the money is paid to the seller of goods or services. No action, if the goods or services obtained or benefited from free or for resale or commercial purpose.However for commercial purposes not include the use of these products to earn livelihood through self-employment. Now, different types of services are covered by the Consumer Protection Act 1986, ie, banks, telecommunications, airlines, hospitality, entertainment, power and water e.tc.
If a manufacturing defect in the products or there is any deficiency or deficiencies in the service, consumers can advise the seller of goods or services to cure the objections within a specified period. If the complaint has no effect on the point, the consumer can move the consumer forum by filing a claim against the other party, which has provided products or services. The procedure for the filing of a complaint of consumers in India is very simple. Article 11 of the Law on Consumer Protection 1986 establishes the procedure for filing a complaint. There is a particular format of the complaint, although some prosecutors must put in the form of the name and postal order.The parties addresses complaints and the measures applied should be mentioned complaint.The rate varies on the value of the statement in the complaint. To claim up to 1 LAC is Rs 100 and R for more 1Lac to Rs 5 fee is Rs.200 to Rs 5Lacs Lakes and more but less than ten Lac rate is 400 rupees, through Lakes RS 10 Lac and cost is less than 20 rupees 500.The complaint should be addressed to the Chairman of the Forum's court depends on the monetary value Forum.The of the complaint and place of residence of parties and causes of action. Hierarchy of consumer courts is divided into three categories, namely, the Consumer Forum District, the State Commission and National Commission. The complaint Lakes Twenty can be brought before the District Forum and the consumer complaints over twenty lakes up to 1 million rupees can be filed directly with the State Commission and the complaint of over 1 billion rupees may be presented before the national commission. Appeal against the order of District Consumer Form can be submitted to the State Commission and the action against the State Commission may appear before the National Commission.
But this time if he feels aggrieved by a disconnection illegal connection of telephones, electricity or water connection or inflated invoices received, or if your flight is delayed or inordinarily your doctor or a lawyer has been doing negligence or if your computer is damaged or defective refrigerator or AC or your insurance company not meeting their obligations, should be quiet and not raise the voice at the forum for consumers to protect their rights. For details write to azeez_nazar@yahoo.com
Aziz Nazar Sabri
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Article Source: ArticlesBase.com – How to File a Consumer Complaint
